I got a message from one of my contacts in London and they want a luxury apartment cleaned in central London in two days time! Do I want the hassle? Do I need the money? The answer was Yes! I needed the work.
I have successfully completed a number of builders cleans in London now and have learnt a great deal of experience from it. Check out my work! Here’s a link:
What have you experienced from window cleaning in a City? What would you recommend?
Check and Prepare
Before you start any work, check and prepare. You must go on a site visit to inspect the job before you provide a quote. You need to know exactly what work needs to be done. When you prepare your quote be specific of what you will clean and what is not included.
Employ Experienced Cleaners
You will need a team of window cleaners to complete most jobs in London to make sure you finish on schedule. Use your best workers for the job. It is so important with window cleaning in London that you clean to a high standard. You do not want to get called back for not completing the job properly.
Congestion Charge and Parking
In the City you have to pay congestion charge. You can set up an automatic payment which is cheaper or pay online on the day, here is a link, https://tfl.gov.uk/modes/driving/congestion-charge . If you forget like I did one time, it will cost you over £80!
Parking is expensive! And hard to come by. Get there early to find parking. You normally get a maximum of 4 hours of parking. That means you have to keep moving your van or car to a different location. That takes time away from your cleaning job!
Always quote the job higher than you want which allows room for price negotiation to make your customer happy. Remember good customer service is important to having a good reputation and to win more work in the future.
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Need advice about window cleaning in Scotland Fife 🏴? Visit this website for great blogs and advice!
Going from door to door to find more window cleaning work can be hard and time consuming but it is effective. I used to go canvassing once a week when I was starting out and had some great success. 12 years later I still have some of those customers!! If you were to add up all that money made from that one customer, that would be quite a lot of cash! All from canvassing.
What you must remember about canvassing is...
The dos and don’ts.✅❌
✅ Do try it! It can be time consuming or even embarrassing to call from door to door looking for work. You will get more No’s then Yes. That can be disheartening. But do try canvassing and keep going.
✅ Identity yourself
Get to the point quickly and identify who you are and why your there.
✅ Little and often!
Do canvass around the work you already have to build your round up. A great line I use is:
“Hi Jarvis Window Cleaners, do you need a window cleaner, we clean number so and so down your road...”
Research which homes have been sold recently and canvass them. The likelihood of them signing up will be higher because chances are they don’t have a window Cleaner as a new home owner and are more likely to care more about the appearance of their new home.
❌ No cold calling:
Cold calling is not illegal. However, the Privacy and Electronic Communications (EC Directive) Regulations 2003 imposes restrictions on marketing via cold calls, and unsolicited texts, emails and faxes. The 2003 Regulations require companies to obtain an individual’s consent before sending marketing communications to them.
If they have a “no cold calling” sign you need to respect their request.
❌ They say, “I already have a window Cleaner but...
Don’t take another window Cleaners work, if they say “I already have a window Cleaner but how much do you charge?”
What they are really telling you is “I’m not a loyal customer and I want a cheap window cleaner” not worth your time. You are looking for good loyal customers.
❌ don’t Look messy🤦♂
First impressions count! Even if your canvassing and still working look clean and smart! Keep your work van looking sharp. We recommend using: reflectiondetailing.co.uk/
Canvassing is a great way to win more customers, follow the ✅ do’s and ❌ don’ts and you will find results.💯
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How To Win A Commercial Cleaning Contract
Sometimes Jarvis Window Cleaner in Surrey has competed to win a commercial contract. We may not have got every contract but we have won a number of contacts over the years and learnt a huge amount from the twelve years experience cleaning in Surrey and London, UK. Here's 4 ways to increase your chances of success in winning a commercial cleaning contract.
4 Ways To Increase Your Chances
1. Customer Service
It is so important to have good customer service! Going the extra mile to please the client will help give a good impression. Recently a luxury hotel in London wanted us to compete for the window cleaning contract. That week arranging the quote, they called us and asked if we can come in the next day to clean some interior glass in the restaurant area!!! What did we do? In the interest of winning the contract and setting a good impression, we went and cleaned as they asked. That's customer service!
2. Good First Impression
Your website, social media, your van, the clothes you wear, your manner - All need to be giving off the right impression. Make sure everything is well arranged and remember first impressions count!
Having the right credentials and insurance is so important. Public liability insurance needs to be up to date and some companies require a certain level of cover. CHAS, CSCS and IPAF are some that will help you win a new contract.
4. Learn and Move On
If you don't win the contract, learn from it and move on to the next one, plenty of work out there!
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You want a reliable window cleaner, should you use a local window cleaner or a big cleaning company?
Please continue to read to find out why you should use a local window cleaner in Surrey to clean your house rather than a big cleaning company like fantastic cleaners.
Keep it local
When you find a reliable local window cleaner you will experience a better level of customer service. Big companies are mainly interested in profit to be honest. This will impact the the quality of service to their customers. A local window cleaner will be more concerned about his local reputation and want to keep you happy because they are looking for loyal regular customers.
Helping small local businesses
The other day I went out to buy a loaf of bread and i had two local shops to choose from. A local Sainsbury's or a small business, a local bakery. Sainsbury's would have been cheaper than the bakery, but i decided to go with the more expensive option, the local bakery. Cost me about 70p more but i was happy with my decision. The bread tasted so much better! So paying a little bit more was not an issue. Also I helped a local family that owned the bakery! It is the same with a local window cleaner. Your helping a local family not a CEO of a large company get even richer.
Two reasons why you should choose a local window cleaning company over a big nationwide window cleaning company.
Just search window cleaners near me and scan for the local window cleaner. Look at their website and read their reviews, before you use them. Thank you for your time in reading this short blog on local window cleaners.
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Matthew Jarvis. Professional Cleaner for over ten years.
Jarvis Window Cleaner in Ashford Middlesex is a professional window cleaning service. 5/5 star rating on google.
Jarvis Window Cleaner in Ashford, Middlesex, Staines, and Stanwell is a professional window cleaning service with over ten years experience. Special offer this month a free quote via our new live chat service. We can provide you with a live quote for free within 60 seconds of you visiting our website. Just open the chat, answer the questions we will ask you and 60 seconds later we will give you a free quote. Alternatively you can fill the online form in online by clicking the buttom below.