Window Cleaning Surrey
How To Win A Commercial Cleaning Contract
Sometimes Jarvis Window Cleaner in Surrey has competed to win a commercial contract. We may not have got every contract but we have won a number of contacts over the years and learnt a huge amount from the twelve years experience cleaning in Surrey and London, UK. Here's 4 ways to increase your chances of success in winning a commercial cleaning contract.
4 Ways To Increase Your Chances
1. Customer Service
It is so important to have good customer service! Going the extra mile to please the client will help give a good impression. Recently a luxury hotel in London wanted us to compete for the window cleaning contract. That week arranging the quote, they called us and asked if we can come in the next day to clean some interior glass in the restaurant area!!! What did we do? In the interest of winning the contract and setting a good impression, we went and cleaned as they asked. That's customer service!
2. Good First Impression
Your website, social media, your van, the clothes you wear, your manner - All need to be giving off the right impression. Make sure everything is well arranged and remember first impressions count!
Having the right credentials and insurance is so important. Public liability insurance needs to be up to date and some companies require a certain level of cover. CHAS, CSCS and IPAF are some that will help you win a new contract.
4. Learn and Move On
If you don't win the contract, learn from it and move on to the next one, plenty of work out there!
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